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你的訂單 Your Order

1.下訂單需要註冊帳戶嗎?
您可以透過訪客身份下訂單,但註冊用戶可在購物過程中享有更多便利之處。如果您已經註冊,您不需要每次在結帳過程中重新輸入個人資料(尤其是在購買熱門商品時,商品可能在數分鐘內沽清),節省不必要浪費的時間。您亦可以查看訂單狀態和訂單紀錄,及收到我們的每週更新及優惠活動通知。
1.Do I need to register an account to place an order?
You can place an order as a visitor, but registered users can enjoy more convenience during the shopping process. If you have already registered, you do not need to re-enter your personal information every time during the checkout process (especially when buying popular products, the products may be sold out within a few minutes), saving unnecessary time. You can also check the order status and order records, and receive our weekly updates and notifications of special events.
 
  1. 下單後我的訂單將於何時生效?
你的訂單會將於成功付款後即時生效。
  1. When will my order be available?
Your order will be available after your order is placed.
 
  1. 我的預訂商品將於何時到貨?
你的預訂商品將會於大約2-3星期內到貨。
  1. When will my pre-order items arrived?
Your pre-order items will be arrived within around 2-3 weeks.
 
  1. 當我的訂單準備好後會有通知嗎?
    會,我們會透過你的電郵與你聯絡。
  2. Will I be notified when my order is ready?
    Yes, we will notify you using the e-mail address associated with your order.
  3. 我可以選擇取貨地點嗎?
    你可以選擇與我們的門市自取。
    地址:香港新界元朗教育路富好大樓2樓206-7室
    5. Am I able to select my pick-up location?
    You can pick up in our store.
    Address : Room 206-7, Flat 2/F, Fu Ho Building, Yuen Long, New Territories, Hong Kong
  4. 我可以於什麼時間取貨?
    可於我們門市的營業時間內 1230-8pm
    如有任何營業時間的更新,請關注我們的Instagram獲取最新消息或與我們聯絡。
    6. What time can I pick up my order?
    BBG Store Hours 1230-8pm.
    If have any updates, please follow our instagram for the informations or contact us.
  5. 7. 我需要與多少天內取貨?
    你可於3個月時間內前往門市取貨。如果超過3個月取貨,由於你的訂單貨品將會返回我們的倉庫內,到時需要支付額的外手續費用。
    7. How many days do I have to pick up my order?
    You have 3 months to pick up your order at our store. If you exceed the 3 months, an in-store associate will cancel your order and place your item(s) back into the store’s inventory. You may need to pay for the handling charges.