Do I need to register an account to place an order?
You can place an order as a visitor, but registered users can enjoy more convenience during the shopping process. If you have already registered, you do not need to re-enter your personal information every time during the checkout process (especially when buying popular products, the products may be sold out within a few minutes), saving unnecessary time. You can also check the order status and order records, and receive our weekly updates and notifications of special events.
When will my order be available?
Your order will be available after your order is placed.
When will my pre-order items arrived?
Your pre-order items will be arrived within around 2-3 weeks.
Will I be notified when my order is ready?
Yes, we will notify you using the e-mail address associated with your order.
Can i get exchange or refund on discounted product?
No, discounted products can not exchange or refund.