Shipping Policy

 

DELIVERY & SHIPPING – BBGSHOPHK Orders

  1. Shipping Origin
     All BBGSHOPHK orders are shipped directly from our Hong Kong store, ensuring authentic products, careful handling, and reliable delivery. Whether you’re ordering a Y2K-inspired crop top, a bold tank, or a statement accessory, your package comes straight from our store with care.

  2. Shipping Methods

  • Hong Kong Local: SF Express

  • Macau: SF Express

  • Mainland China: SF Express

  • Other Countries: SF Express, Hong Kong Post

We work with trusted courier partners to ensure your BBGSHOPHK orders reach you safely and promptly.

  1. Order Processing
     Courier orders are processed within one working day. Orders placed after business hours will be processed the next working day. Pre-order items will be shipped immediately upon arrival at our warehouse. This ensures that every customer receives their items as quickly as possible, even during high-demand periods.

  2. Shipping Notifications
     Once your BBGSHOPHK order is shipped, you will receive tracking information via email. This allows you to follow your parcel in real time, from Hong Kong to your doorstep. Notifications ensure peace of mind and keep you updated throughout the delivery process.

  3. Changing Shipping Address
     If you need to change your shipping address, please contact us as soon as possible. Please note that some changes may not be possible once the package is in transit, and courier companies may charge an additional fee for address changes.

  4. Duties & Taxes
     The price displayed for each product does not include duties or taxes. All BBGSHOPHK orders are shipped DDU (Delivery Duty Unpaid). You may be required to pay import taxes, duties, or fees according to your country’s customs regulations. Charges are determined by local authorities, and the recipient is responsible for payment to complete customs clearance. For Singapore customers, shipping usually takes 2–3 weeks. We recommend checking with Singapore Customs for guidance before placing an order.

💡 Important Tip
 Carefully verify your shipping details before confirming your order. Proper packaging, accurate addresses, and timely communication help ensure your BBGSHOPHK orders arrive safely and on schedule.