Exchange Policy

 

Exchange & Return Policy

At BBGSHOPHK, we want you to feel confident with every purchase. While we strive to deliver top-quality, trend-setting fashion, we understand that sometimes an exchange is necessary. Here’s everything you need to know about our BBG Returns Policy, especially for customers shopping from Singapore or overseas.

🔄 Can I exchange my order?
Selected items can be exchanged within 10 days from the date your order shipped.
⚠️ If your order was not collected promptly at the delivery time, we cannot process exchanges, and customers will be responsible for any related costs.

📦 Return Conditions
To qualify for an exchange under our BBG Returns Policy:

• All returned merchandise must be unworn, undamaged, and returned with all original tags and packaging.
  
  

• Shoes must be returned in their original shoebox with an outer protective layer; da