Your Order

Q: Do I need to register an account to place an order?
You can place an order as a guest, but registering an account gives you more convenience. Registered users do not need to re-enter personal details at checkout, saving time—especially when popular Y2K fashion items sell out quickly. You can also view your order history, track your orders, and receive weekly updates and notifications for new arrivals and promotions.

Q: When will my order be confirmed?
Your order becomes effective immediately after successful payment. Once confirmed, you will receive a confirmation email with all the details.

Q: How long does it take for pre-order items to arrive?
Pre-order items, including BBG’s Y2K fashion pieces, typically arrive within 2–3 weeks. You will be notified via the email address linked to your order once your items are ready to ship.

Q: Will I be notified when my order is ready?
Yes! We always inform you by email when your order is prepared for dispatch, so you can track it every step of the way.

Q: Can discounted products be exchanged or refunded?
No, all discounted products are final sale and cannot be exchanged or refunded.

Q: Can I modify my order after placing it?
Yes, minor changes like size swaps or adding items may be possible if your order hasn’t been processed yet. Contact our customer service promptly, and we’ll do our best to assist you before shipping.

How to place an order from Singapore
Browse the website and add your favorite BBG clothing items, including standout pieces from BADBLOOD and LSOUL, to your cart. At checkout, select Singapore as your shipping destination. Shipping fees and estimated delivery times will be displayed before payment. Payments are processed securely via major credit cards or online payment gateways. BBG’s Y2K fashion selections are perfect for Singapore’s tropical city vibe.

Shipping to Singapore
Delivery usually takes 2–3 weeks. Most orders pass customs smoothly; any applicable duties are handled by the customer. Your Y2K fashion pieces from BBG will arrive ready to elevate your style instantly.